Everyone knows you aren’t likely to get top dollar for your trade if you give it to a dealer instead of selling yourself. But what if you think the dealer straight up lied about the value of your car only, to profit from it later? Unfortunately, your options for recourse are limited.
Marci Robin was buying a Fiat 500X from a West Palm Beach, Florida dealership, and was in the final stages of signing all the paperwork, when she was presented with a strange but simple question: was she a robot?
You would hope that after you sign the sales contract that you wouldn’t have to be hassled by the dealer anymore. Unfortunately, some dealers will attempt to pull more money from you by claiming they “overpaid” for your trade-in. This is bunk.
There are all kinds of websites, platforms and startups that are supposed be “disrupting” the whole car buying process, yet every day people end up with bad deals. But the most powerful tool is something buyers have had for a while, and they don’t even have to download it.
This is certainly not the first time we’ve seen dashcam video of dealership techs doing stupid, embarrassing, or disrespectful things to or with customer’s cars, and I suspect it won’t be the last. Daniel Shiekhan took his Mercedes-Benz S63 AMG in for a transmission service to a Toronto-area Mercedes-Benz dealership,…
I know a few good salespeople who would rather lose a sale than put someone in a car that is going to strain the buyer financially. But that level of ethical sales is rare in the industry. There are far too many stores that will do whatever it takes to get you to sign that contract, even it means crushing debt.
It seems that one of the most important pieces of equipment for a dealership’s service manager should know how to use is a telephone. If the service manager at Titan Ford in New South Wales, Australia, was able to properly hang up his telephone-machine, then a pretty colossal mess involving a Focus RS head gasket…
I’ve brokered thousands of car deals and encountered all sorts of reasons why some dealers refuse to email price quotes. A reader recently reached out to me with one of my favorite bullshit excuses, however: dealers who claim emailed prices are illegal.
Well, friends here is yet another topic that I shall file under “things I thought were obvious,” but apparently there are a number of folks who think they have a legal case because a dealer for whatever reason did not sell them a car.
I’ve brokered thousands of deals and have encountered a variety of excuses as to why a car’s price was not competitive, but I’ve have never had a dealer say the automaker made them charge more. If the email I just got is any indication of the norm, the excellent Kia Stinger is getting absolutely screwed by its dealers.
Since 2018 is predicted to be a slower year for car sales, dealers are pulling out all the stops to get you into the showroom. Presidents’ weekend is usually a big time for car buying, but some of these so-called deals don’t really offer the yuuuge savings you would expect.
If you had a bad experience at a car dealership, there often isn’t much you can do. In some cases you can get a lawyer involved, but if you truly think a dealer isn’t operating within the confines of the law, you can report them to the Federal Trade Commission who can investigate and even fine dealers who are in…
I’m all for toy cars. Hell, at least 75 percent of my kid’s Hanukkah haul is toy-car related. And while I know Playmobil makes some very nice toys, and their toy Porsche 911s look especially fun, what with their illuminated headlights, taillights, and even dash instruments! But a Porsche dealership toy? What kid is…
One day last December, Tanisha Coley visited a Kia dealership in Stamford, Connecticut and filled out a computer-based credit application to figure out what kind of car she could afford. Soon after, she left without buying a vehicle, but ended up more than $17,000 in debt anyway.
Well, we all knew this was coming. Despite Dodge’s best efforts to mitigate the bonkers markups on its insanely hyped Dodge SRT Challenger Demon, there was bound to be at least a few stores that would attempt to make huge profits on this rare muscle car.
For those of you out car shopping this holiday season, you will likely see some dealers advertising some “free” giveaways with your car purchase. These things could include a TV, some oil changes, or even a free vacation. I hate to be the one to break this to you, but none of this stuff is actually “free.”
Long before Tesla, Porsche once tried to abolish its dealerships and cut franchises out of the equation. Porsche was going to sell its cars to Americans direct, at least it was before the billion-dollar lawsuit.
It’s that time of year friends. Where almost every dealership in your area will be flooding the airwaves with HUGE SAVINGS! Some of these commercials are far worse than others and, lucky for us, many of them are on YouTube.
It must be nice to roll into a car dealership, point to something cool and say “I’ll take that one,” without any care about cost. It’s a luxury many of us don’t have. I’ve found that some luxury car dealers may get a little too use to this devil-may-care attitude. They work with so many big spenders they may not be…
You would assume that dealers selling high-end cars would be less inclined to try to take advantage of folks on that level because they understand it’s bad for business. This bonkers lease, though, goes to show that even wealthy buyers have to run the math.